- UK-based doctor accompanies our charity groups; there are often two doctors on altitude and biking challenges
- Back-up support on trips ranges from vehicles to porters, camels, mules, or yaks; equipment includes comprehensive medical kit, radios & satellite telephone. Our leaders, doctors and charity clients frequently tell us our medical kits are the best in the industry
- Experienced office staff provide help and advice leading up to the trip and post-trip support, as well as 24-hour emergency back-up while a trip is on the road
- Friendly, flexible service – we’re proud of our friendly reputation and value our working relationships; we have a long-term view of working with you
- Bonded through ATOL (Air Travel Organisers’ Licensing – ATOL 5636) and members of AITO (Association of Independent Tour Operators) giving you peace of mind and assurance of quality, best practice and financial security for your groups
- In-depth understanding of the requirements of charities and which trips will best suit your main type of supporter
- In-depth understanding of the needs of trip participants, giving them a powerful, often life-changing sense of achievement and ensuring they have a wonderful experience and will want to come back and do another trip for you!
- Responsible Tourism practices - we support several community projects on a long-term basis and work closely with our ground handlers, contributing in many positive ways to the local communities and minimising any environmental impact
- Marketing & Admin support through the special client log-in on our website; you can access a variety of information that will reduce your workload and help you promote your trips